Refund policy

All Sales Are Final

Due to the nature of our products and for sanitary reasons:

• We do not accept returns or exchanges unless an item arrives defective or incorrect.
• If you receive a damaged or incorrect item, contact us within 48 hours of delivery.

To request a replacement, please email us at [hailee@trueleeextensions] with:

• Your order number
• Photos of the item(s)
• A detailed description of the issue

Requests received after 48 hours will not be honored.